About Pristine Homes and Gardens

We are a caring, service-driven team with extensive experience in disability and aged care services.

Who We Are

All our staff share the same values, and every team member is selected based on qualities that align with our beliefs.

Pristine Homes and Gardens is an NDIS and Home Care service provider with strong experience across aged care, community care, domestic cleaning, gardening, and home maintenance services.

Why We Choose To Help

Our management team brings many years of experience across both residential and community care settings. We chose to establish our service in an area that is often overlooked when it comes to care - home cleaning, garden services, and home maintenance.

This type of support is essential to wellbeing, independence, and dignity. It forms a vital part of holistic care, and it is where Pristine Homes and Gardens specialises for NDIS and Home Care Package clients.

Supporting Independence at Home

Practical Support That Makes Everyday Life Easier

You can rely on us for domestic cleaning and general home services that support:

People living with disability
Individuals ageing at home
Families needing a little extra help to manage daily tasks

We understand the stress and anxiety many families experience, especially during challenging times. Our priority is to ease that pressure through a warm, personable, and respectful approach.

Comfort, Dignity and Choice

Our team is committed to helping every individual remain comfortable in their home for as long as possible, while maintaining dignity, independence, and choice.

Person-Centred Services

Community-Oriented Care

Dedicated Staff

Experienced and Trustworthy

Care Built Around the Individual

Our team is passionate about delivering services that are tailored to each individual’s needs. We are flexible in our approach and take the time to ensure every person receives support that suits their circumstances, preferences, and goals.

We proudly operate with a person-centred, care-focused approach, and this forms the foundation of all our decision-making.

Supporting Families Too

Our duty of care extends beyond the individual to include their family and support network. We understand how challenging it can be when a loved one requires extra assistance.

We are here to:

Provide reassurance and guidance
Answer questions
Keep families involved and informed throughout the process

Inclusive & Respectful

Supporting Diverse Communities

We specialise in supporting:

People with disability
Older Australians
Veterans
Indigenous communities
People from culturally and linguistically diverse backgrounds

We are also proud to support individuals who identify as lesbian, gay, bisexual, transgender, or intersex.

Respect Is Non-Negotiable

To us, every client is a human being who deserves respect, dignity, and understanding. We are proud to serve our local community and support individuals to live the lifestyle that matters most to them.

Working Alongside Our Local Community

We are proud to work closely with our local community, including leaders, volunteers, and organisations across the region.

This allows us to better tailor our services to cultural needs, individual circumstances, and community expectations. We believe strongly in equal opportunity and actively work alongside employment and disability support organisations.

Local Organisations We Support

In the South East region, we proudly support organisations including:

The Right People Make the Difference

We know that exceptional outcomes start with an exceptional team.

All our staff are well trained, highly experienced, and carefully selected. We look for people who share our values, bring a positive attitude, and are genuinely passionate about helping others.

Quality, Training and Ongoing Development

Our recruitment process includes in-depth interviews, trials, and reference checks. We value life-long learning and recognise that experience, empathy, and personal qualities are just as important as formal training.

Consistency You Can Rely On

We are not a one-size-fits-all organisation. Our services are adaptable, with a strong focus on consistency across:

Staff
Service delivery
Quality
Communication

This transparent approach ensures you know exactly what level of care and service to expect - and that standard remains the same for every individual.

Who We Support

We currently provide support and trade services for clients who are:

Receiving or preparing to commence NDIS supports
Receiving Home Care Packages
Veterans (DVA)
Private clients within our local community

What Matters Most to Us

Our Commitment to Every Individual

What is most important to us is empowering people to live confidently, safely, and independently in their own homes.

We are committed to:

Supporting individuals to remain at home with dignity through assistance with essential household tasks
Giving people the time and space to focus on their goals, health, and family
Encouraging independence while providing practical support with cleaning, gardening, and home maintenance
Creating safe, comfortable living environments that support mental, physical, and social wellbeing
Delivering high-quality services that allow individuals to stay connected within their community