About Us

We are a team that is caring, have a passion for service and are experienced in providing disability and aged care services.

All our staff share the same values and our team is selected based on qualities that align with our beliefs.

We are an NDIS & home care service provider that has extensive experience in providing aged care, community care and domestic cleaning, garden and home maintenance services.

Our management team has had many years of community care and aged care experience, in both residential and community settings. We’ve chosen to establish a service in an area which usually gets forgotten when it comes to “Care” - House cleaning, Domestic support, Garden services and Home and property maintenance.

This area has often been overlooked, and this is the area in which Pristine Homes and Gardens specialises for its NDIS and Home care package clients. We feel this is an essential and in some cases the “first step” in the wellbeing and care of our community and clients and adding to a ‘holistic’ care experience and promoting independence.

You can rely on us for services related to both domestic cleaning and general home services that cater to families living with disabilities, or those ageing at home or just requiring a bit of additional support and peace of mind.

We know the stress and anxiety that many families are feeling during these challenging times, and our number one priority is to alleviate them as best we can through a warm, personable approach and reliable service.

Our team strives to ensure that every individual can stay comfortable in their home environment, for as long as possible, with a clean, organised space whilst maintaining their dignity, independence and assisting them to regain functional capacity within their home and ultimately, achieve their goals.

  • Tailored Service

    Our team is dedicated to providing tailored home services that meet individual needs. We adapt our approach to ensure everyone receives the support they require. Our focus is on person-centred care, prioritising both the individual's and their family's well-being. We understand that coping with a loved one's need for assistance can be challenging, and we offer support and communication throughout the process.

    We specialise in assisting people with disabilities, the elderly, veterans, indigenous communities, and those from diverse backgrounds. We proudly support individuals who identify as LGBTQIA+. Our commitment is to a people-first approach that respects each client's unique situation. Every client deserves respect and dignity, and we are honored to serve our local community, helping individuals achieve their ideal lifestyle.

  • Community Oriented

    We are a proud organisation working with our local community.

    Our team collaborates with leaders, volunteers, and organisations to customise our services for various cultures and needs.

    We believe in equal opportunity and partner with employment and disability support groups.

    In the Southeast region, we support local organisations like Theodora’s Cheerful Givers, Committee for Greater Frankston, WISE, MAX Employment, and Matchworks.

  • Dedicated Staff

    The best results come from a great team.

    Our staff is trained and experienced in helping different clients and homes. We aim for the same goals and hire those with positive attitudes that match ours.

    We choose team members who are passionate about providing excellent service and helping others in tough times.

    We value lifelong learning and personal qualities that can support our clients, which we assess during our thorough interview process, trials, and reference checks.

  • Experienced & Trustworthy

    We are not a one-size-fits-all organisation; we adapt to provide high-quality care for everyone.

    We focus on consistent staff, service, quality, and communication.

    This clear approach helps you understand the care you will receive, which is the same for everyone.

    We currently support clients who are starting or receiving NDIS services, those with Home Care Packages / Support at Home, veterans through DVA, and a limited number of family members / private clients in our community.

What is most important to us?

Empowering individuals to maintain dignity and independence in their homes through assistance with essential household tasks.

We aim to give individuals the time and space to grow, pursue their goals, and spend quality moments with family. Our support focuses on fostering independence in household cleaning, gardening, and home maintenance, enabling clients to prioritise their health and family.

We strive to create optimal, hygienic living conditions that enhance mental, social, and physical well-being, allowing individuals to achieve their desired lifestyle.

Our commitment to high-quality service ensures that everyone can live confidently within their community and at home.